Windows10 ‘s Q&A
1-1. Why can’t I login?
After paired GoTrust ID app, please make sure the Bluetooth is turned on for your computer and phone.
1-2. Why can’t my computer find my phone?
Please make sure the Bluetooth and GoTrust ID APP are turned on for your phone.
1-3. Why is there no response from my phone?
Please make sure the Bluetooth is turned on for your computer and phone.
1-4. My phone doesn’t have fingerprint function, can I enable Trust mode?
Yes, you can user Screen Lock Type on your phone.